Dynamics 365 CE and Power Platform April 2019 Release – Important Updates

With new release of Dynamics 365 and Power Platform in April 2019, here are some of the important features list I found will be useful. This post only highlights features related to Sales and Customer Service. Dynamics 365 Sales: Content recommendation through playbooks Productive sales collaboration with Microsoft Teams Seamless configure-price-quote (CPQ) integrated experience (this … Continue reading Dynamics 365 CE and Power Platform April 2019 Release – Important Updates

Dynamics 365 Tip: Sending Emails using Unified Interface

The unified client which was released D365 V9 had a very refreshing UI and lots of features. One of the best features in Unified Interface was Timeline view, but the timeline view did not have ability to send emails. The Unified client has a new Email UI with rich text controls and advanced editor. This … Continue reading Dynamics 365 Tip: Sending Emails using Unified Interface

Customizing Entity Icons for Unified Interface – Dynamics 365 v9

With D365 v9 release, we have the new Unified Interface. Observation: When I started working with it, I observed that I cannot see the entity icons in the navigation even though I had uploaded but 16*16 and 32*32 icons for the entity. I was also able to see the Entity icons in the web interface … Continue reading Customizing Entity Icons for Unified Interface – Dynamics 365 v9